Hole in water line leads to extensive well pump damage.

 

We were called on Friday evening for a house on the Indian River that was having pump issues.  All of the sudden they didn’t have any water to shower for their Friday night out!

Upon first assessment it was found that the pump had been running for an extended period and had gotten too hot and melted the plastic fitting in the pump.   (First problem…we don’t use plastic fitting in pumps for this very reason)

After getting the first pump repaired we noticed the second pump was getting air from somewhere, but how??  That led us to the well…

The homeowner was having their dock/seawall moved.  The worker for that company had accidentally jack hammered a hole in the water line.  The worker then turned off the well and didn’t notify the homeowner of the issue. The worker believed the pipe he had hit was one from an old sprinkler system, yet he turned off the well.   All the while, 2 days, the homeowner was unaware his well had been turned off and he was not aware his well pumps were running continuously trying to pull water.  The homeowner had enough water in his aerator to last him and was never aware his well had been turned off.

A simple 5 minute repair at the moment it happened turned into a 10-12 hour repair on the weekend in excess of $1500.00.

2 burnt out well pumps, a water line full of sand, a weekend full of repairs, 2 missed date nights and an unhappy customer could’ve been avoided easily.

Photos below.

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